Telemedicine expands healthcare access, enabling remote consultations and follow-ups. Powered by Hospital Software, it improves patient convenience, reduces travel time, and supports continuity of care—especially critical in underserved or rural areas and during pandemics
High-quality video/audio calls with low latency and easy connectivity
Multi-device compatibility (desktop, mobile, tablet) for patients and providers
Appointment scheduling and reminders integrated with existing calendars
EHR/EMR integration for seamless access to patient records during consultations
Secure messaging and file sharing (images, lab reports) between patients and providers
Prescription and e-Referral capabilities compliant with local regulations
Ensure the software:
Complies with relevant healthcare data privacy laws (e.g., HIPAA, GDPR)
Uses end-to-end encryption for video calls and data transmission
Has role-based access controls and audit trails for all user activities
Provides secure cloud storage or on-premise options as per hospital policy
Intuitive user interface requiring minimal technical skills
Multi-language support for diverse patient populations
Support for low-bandwidth environments and offline capabilities
Easy onboarding and technical support for patients and clinicians
Integration with patient portals for access to visit summaries and prescriptions
Vendor offers comprehensive onboarding, training, and ongoing technical support
Scalable to accommodate increasing patient volume and additional specialties
Flexible deployment models: cloud-based, on-premise, or hybrid
Regular updates and feature enhancements aligned with evolving telemedicine trends
Transparent pricing model including setup fees, licenses, and support costs
Evaluate ROI from reduced no-shows, expanded patient base, and improved operational efficiency
Potential savings in physical infrastructure and staffing
Trackable metrics on patient satisfaction, consultation times, and revenue growth