TPA & Govt Empanelment

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1. Why Hospitals Need Empanelment Consultancy

Empanelment with TPAs and government schemes like CGHS, DGEHS, ECHS, Ayushman Bharat, and GIPSA panels enhances patient access, cashless facility availability, and overall hospital revenue. A Healthcare consultancy helps manage eligibility, documentation, negotiations, and process integration to ensure smooth onboarding and long-term compliance.


2. Scope of Empanelment Consultancy Services

Choose consultants offering end-to-end support, including:

  • Identification and prioritization of empanelment opportunities (TPA, CGHS, GIPSA, ECHS, DGEHS, Ayushman)

  • Eligibility assessment and application preparation

  • Rate negotiation and MoU signing

  • Coordination with empanelment authorities

  • SOPs for cashless billing, pre-auth, and claims

  • Training for the billing, insurance desk, and front office teams


3. Experience with Government and Private Panels

Select consultants with strong experience in:

  • GIPSA (General Insurance Public Sector Association) empanelment

  • CGHS (Central Government Health Scheme)

  • DGEHS (Delhi Government Employees Health Scheme)

  • ECHS (Ex-Servicemen Contributory Health Scheme)

  • Ayushman Bharat (PM-JAY) scheme

  • TPAs like Medi Assist, FHPL, Vidal Health, etc.

  • Compliance with IRDAI and National Health Authority (NHA) guidelines


4. Tailored Solutions for Your Hospital Type

Ensure the consultant can customize services for:

  • Eye hospitals, diagnostics, surgical centers, maternity homes, or multispecialty setups

  • NABH-accredited or entry-level hospitals seeking empanelment as a growth strategy

  • Hospitals in Tier 2/3 cities aiming for government empanelments to expand patient reach


5. Cost Considerations

Empanelment consultancy cost varies by service scope and number of panels:

Service Scope Approx. Cost (INR)
5–10 TPA Empanelments ₹1.5–3 lakhs
CGHS/GIPSA/ECHS/DGEHS Empanelment ₹2–4 lakhs per panel
Ayushman Bharat (PM-JAY) Registration ₹1.5–3 lakhs
Complete Empanelment Desk Setup ₹3–6 lakhs

Additional costs may apply for post-empanelment support, follow-ups, and integration with hospital billing systems.


6. Training, Support & Compliance Readiness

Consultants should offer:

  • Pre-authorization and billing staff training

  • SOPs and documentation templates for each panel

  • Dashboard & claim tracking process setup

  • HIS/ERP integration with empanelment workflows

  • Claim rejection audit and resolution support

  • Post-empanelment handholding for 3–6 months, including renewal coordination

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