Achieving NABH accreditation (National Accreditation Board for Hospitals & Healthcare Providers) is one of the most important milestones for any hospital aiming to deliver safe, high-quality, and patient-centric care. For a 100-bedded hospital, this journey builds strong systems, enhances trust, and ensures that every process — clinical or administrative — meets the highest standards.
Start by familiarizing your team with the NABH guidelines. These cover two key areas:
Patient-Centered Standards – such as admission, assessment, medication management, patient rights, and education.
Hospital-Centered Standards – including facility management, infection control, HR practices, information management, and quality improvement.
Every department must align its daily operations with these benchmarks.
Create a dedicated NABH committee led by senior management and the Quality Manager. Include representatives from nursing, pharmacy, housekeeping, and HR.
Assign one coordinator for each NABH chapter.
Conduct regular review meetings.
Track progress using checklists and documentation templates.
Carry out a detailed comparison between your current hospital practices and NABH requirements.
Identify areas that need improvement.
Create a step-by-step action plan with defined responsibilities and timelines.
Write Standard Operating Procedures (SOPs) for every key process — from patient registration to surgery and discharge.
Ensure all SOPs are approved and circulated among departments.
Display important policies such as fire safety, infection control, and patient rights in visible areas.
Accurate documentation is vital for NABH.
Maintain clear and complete patient records.
Keep committee meeting minutes, audit reports, and incident logs properly filed.
Use digital systems like EMR or HMIS to ensure transparency and easy access.
A well-trained team is the foundation of NABH success.
Conduct regular training sessions on fire safety, BLS/ACLS, infection control, and patient communication.
Reinforce the importance of empathy, teamwork, and consistent documentation.
Establish an effective Infection Control Committee (ICC) and appoint an Infection Control Nurse (ICN).
Ensure proper waste segregation and disposal.
Conduct regular hygiene audits and fire drills.
Maintain a safe and clean hospital environment.
Monitor important hospital performance metrics like:
Patient satisfaction
Infection rates
Emergency response time
Incident reporting trends
Use this data to continuously improve your services.
NABH emphasizes patient participation.
Display patient rights and responsibilities.
Take regular feedback and act on it promptly.
Offer counseling and post-discharge guidance for better outcomes.
Before the final NABH visit, conduct internal audits and mock inspections.
Review all documentation.
Ensure staff are confident and aware of protocols.
Correct gaps and make a readiness report for submission.
Preparing for NABH accreditation helps a 100-bedded hospital strengthen its systems, enhance patient trust, and build a culture of quality. It is not just about meeting standards — it’s about creating a hospital where every patient feels safe and cared for, and every staff member takes pride in delivering excellence.